Privacy Policy

Last Updated: 1.10.2023

1. Introduction

Manning Podiatry ("we," "our," or "us") is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with the Australian Privacy Principles (APPs) and relevant privacy laws.

2. Information We Collect

We may collect the following types of personal information:

Name, contact details (including address, phone number, and email address).
Date of birth and medical history.
Health-related information, including details of your podiatry concerns and treatments.
Billing and payment information.
Any other information you provide to us during consultations or through our website.

3. How We Use Your Information

We use your personal information for the following purposes:

To provide podiatry services and treatment.
To maintain accurate medical records.
To process payments and billing.
To communicate with you regarding appointments, follow-ups, or treatment plans.
To comply with legal and regulatory obligations.
To improve our services and for research and analysis purposes (anonymized data).

4. Disclosure of Your Information

We may disclose your personal information to:

Other healthcare professionals involved in your care (with your consent).
Third-party service providers who assist us in delivering our services.
Government authorities or law enforcement agencies as required by law.
Any other third parties with your consent or as required by law.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure data storage and access controls to safeguard your data.

6. Your Rights and Choices

You have the right to:

Access your personal information held by us.
Correct any inaccuracies in your personal information.
Withdraw your consent where applicable.
Request the deletion of your personal information (subject to legal obligations).
Lodge a complaint with the Australian Information Commissioner.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your online experience. You can manage your cookie preferences through your browser settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. The latest version will always be available on our website.

9. Contact Us

If you have questions or concerns about our privacy practices or wish to exercise your rights, please contact us.